Your privacy is our priority. This document transparently explains how ink789 collects, uses, stores, and protects the personal information of every player in Malaysia.
Security Commitment
All ink789 player data is protected with 256-bit SSL encryption. We do not sell or rent your personal information to any third party without your explicit consent.
Six layers of data protection we apply for every player on the ink789 platform.
All data transmitted between your device and ink789 servers is protected with industry-standard 256-bit SSL encryption, ensuring your information cannot be intercepted or read by any external party during transmission.
Only authorised personnel have access to player personal data, and only to the extent necessary to carry out their duties. All access is logged and continuously monitored by the ink789 security team.
Ink789 does not sell, rent, or transfer players' personal information to advertisers or unrelated third parties. Your data is used solely for platform operations and relevant legal compliance.
The ink789 mobile app uses biometric authentication and local data encryption to protect your login information. Session data is automatically cleared after a period of inactivity to prevent unauthorised access.
Two-factor authentication (2FA) is available for all ink789 accounts as an added security layer. With 2FA enabled, accessing your account requires verification via your mobile phone even if your password becomes known to others.
Ink789 only retains personal data for as long as necessary to fulfil the purpose of collection or to meet legal requirements. Once the retention period expires, data is securely deleted using methods approved by international security standards.
Ink789 collects your personal information in several ways depending on how you interact with our platform. This data collection is necessary to enable us to provide a secure, seamless, and personalised experience to every player in Malaysia.
When you register or use the ink789 platform, you voluntarily provide the following information:
| Data Categories | Sample Information | Requirements |
|---|---|---|
| Identity | Full name, date of birth, IC/passport number | Required (KYC) |
| Contact | Phone number, email address | Required |
| Finance | Bank account number, e-wallet details | Required (Transaction) |
| Address | Residential address, city, state | For verification |
| Documents | Copy of identity card, utility bill | KYC & Verification |
When you browse or use the ink789 platform, our systems automatically record certain technical information to ensure platform security and performance:
ink789 does not collect sensitive information such as credit card numbers directly — all payment processing is handled by licensed payment processors that comply with PCI DSS standards.
Every piece of information collected by ink789 is used for clear and legitimate purposes. We do not use your data for any purpose other than those stated in this privacy policy.
You may withdraw consent to receive marketing communications at any time by contacting the ink789 customer support team or through your account settings.
Ink789 maintains a strict policy on sharing players' personal data. We do not sell, rent, or disclose your information to third parties without a clear and legitimate reason. Sharing only occurs in the following limited circumstances:
Ink789 works with a number of third-party service providers that help us operate the platform. All providers are bound by strict data protection agreements and may only use your information for the specific purposes defined:
Ink789 may be required to disclose your personal information when mandated by law, court order, or directive from a competent authority. In such situations, we will comply fully while endeavouring to notify you where permitted to do so.
In all data-sharing situations, ink789 discloses only the minimum information necessary. We never sell player data to advertisers, data brokers, or any commercial entity for third-party marketing purposes.
The ink789 platform uses cookies and similar tracking technologies to enhance user experience, maintain session security, and understand how our platform is used by players.
You can manage cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality of the ink789 platform. Essential cookies cannot be disabled as they are required for platform security and core functionality.
Information collected through cookies is not used to personally identify you without your account information. Cookie data is automatically deleted after a set period of inactivity.
As an ink789 player, you have certain rights regarding your personal data. ink789 is committed to respecting and facilitating the exercise of these rights within a reasonable timeframe.
You have the right to request a copy of all personal information we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete personal information in our records.
You may request deletion of your personal data, subject to applicable legal data retention obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request to receive your personal data in a structured, machine-readable format.
In certain circumstances, you may request that we temporarily restrict the processing of your personal data.
To exercise any of the above rights, contact the ink789 customer support team via Live Chat. We will process your request within 30 business days of receipt.
Ink789 continuously invests in the latest security infrastructure to ensure our players' personal data is always protected against cyber threats, data breaches, and unauthorised access.
While ink789 takes all reasonable precautions, no security system can be guaranteed 100% secure. In the event of a data breach affecting you, we will notify you within 72 hours of confirming the incident.
The security of financial transactions is among ink789's top priorities. All information related to your deposits, withdrawals, and payment details is handled with the highest level of security controls.
Every withdrawal via DuitNow, FPX, e-wallet, or crypto is processed through fully encrypted channels. You will receive an instant notification via email or SMS for every successful transaction.
In operating a global platform, ink789 may need to transfer player personal data to servers or service providers located outside Malaysia. When such transfers occur, we ensure data protection equivalent to the standards applied in Malaysia.
If you would like to learn more about the protection mechanisms used for international data transfers, you may contact the ink789 support team for further information.
Ink789 reserves the right to amend or update this privacy policy at any time to reflect changes in our business practices, legal requirements, or technologies we use. Each amendment takes effect immediately upon publication on the platform.
We encourage you to review this page periodically to stay informed about how we protect your privacy. This current privacy policy was last updated in January 2026.
If you have any questions, concerns or requests regarding this privacy policy or how ink789 handles your personal data, our team is available to assist you 24 hours a day, 7 days a week.
You can reach the ink789 data protection team through the following channels:
For privacy rights requests such as data access, correction, or deletion, please clearly state the type of request when contacting us. Our team will process the request within 30 business days.
At ink789, player data security is more than a promise — it is the foundation of how we operate. Register today and enjoy a safe, fair and responsible online betting and casino experience. Every transaction is protected, all data is encrypted, and every player is respected.